Your Privacy

The SUPER Company (“we”, “us” or “our”) and its products are a division of Cybtech Enterprises Inc. and are committed to protecting your privacy and safeguarding your personal information. The purpose of this Privacy Policy is to inform you of our practices relating to our collection, use, disclosure and protection of your personal information. We urge you to read this Privacy Policy carefully and to check back periodically as this Privacy Policy may change from time to time. Use of our website, our mobile applications, or our services, signifies your understanding and acceptance of the terms of this Privacy Policy.

What Information Is Collected

“Personal Information” is personally identifiable information, such as your name, address, email address and billing information such as credit card numbers and expiration dates. We hold your Personal Information on servers located in the United States of America (the “U.S.”). We use top tier, third-party data hosting providers such as, Salesforce.com, AWS, and Microsoft Azure, to host our services on servers located in the U.S. If you are a non-U.S. resident, this means that your Personal Information will be transferred to the U.S.

We may also collect Personal Information you provide while using our website or mobile applications, and we may also record information that details your use of our services.

Use of our services themselves, including Suggested Order Management (SOM), does not result in the collection of Personal Information.

Consent

Your provision of Personal Information constitutes implied consent for the collection, use and disclosure of Personal Information for all of the purposes identified below.

If at any time you wish to withdraw your consent to the collection, use and disclosure of your Personal Information (for the purposes listed below), please contact privacy@super.co. Please note that we may be unable to continue to provide you with our services if you withdraw your consent.

Use Of Personal Information

You expressly consent to the following uses and disclosure of your Personal Information for the following purposes:

  • To verify your identity;
  • To provide the services that you have engaged us for, to do all things necessary to administer those services, and to communicate with you regarding such services and offerings;
  • To research, develop, manage, protect and improve our website, mobile applications and services;
  • To provide you with information on products, services, special deals, surveys or a newsletter or email updates in connection with a product or service about which you previously inquired, or about a product or service that we think you might be interested in;
  • To maintain and develop our service-oriented software and other business systems;
  • To invoice and collect payment for services provided by us to you;
  • To assist with the resolution of technical support issues or other issues relating to the services that we provide;
  • To analyze data, or to have a third party do so on our behalf; and
  • We may also use Personal Information if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, state, provincial or foreign law in order to protect or defend a legal interest.

By using our services, you agree that we can access, aggregate and use non-personally identifiable data we have collected from you. This data will in no way identify you or any other individual.

Disclosure Of Personal Information

We will not sell, license, trade or rent your Personal Information to or with others. We may use or disclose your Personal Information to affiliates and partners in the provision of our services, to protect the security and integrity of our website and mobile applications, to correct technical problems and malfunctions on our website, mobile applications or software, to technically process your information, or to take precautions against liability. We also may provide your Personal Information to vendors who provide services on our behalf, to your company or organization if you use our services under a corporate or other commercial accounts, and in connection with any services or products you purchase from us, to your credit card issuer, credit reporting and fraud checking agencies as necessary, and to debt collection agencies if you fail to pay monies owed to us. We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business. We reserve the right to disclose any Personal Information as needed if law enforcement agencies request that information or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We also may disclose your Personal Information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of our website.

Security

The security of your Personal Information is important to us. We take technical, contractual, administrative, and physical security steps to protect the Personal Information that you provide to us. This includes all rights as outlined in the General Data Protection Regulation (GDPR) of May 2018. We instruct our employees with access to your Personal Information that it is to be used only in adherence with the principles outlined in this Privacy Policy and the laws applicable to each specific business.

Updating And Changes

You can help us maintain the accuracy of your Personal Information by notifying us of any changes to your information. To correct your Personal Information, to confirm whether or not we have a record of your Personal Information or to update your Personal Information, you may contact us at privacy@super.co.

We reserve the right to modify this Privacy Policy at any time without notice. The Privacy Policy posted at super.co/privacy-policy-terms/ shall be deemed to be the Privacy Policy then in effect.

Cookies/site Usage Data And Collection Of Non-personal Information

When you view our website or utilize our services, we may store some information on your computer in the form of a “cookie”. Cookies are used by many websites to give users access to certain functions. We use cookies and other technologies to verify user information, to make your use of our website, products and services more convenient and to assist in understanding your use of our website, products and services. The information stored in the cookie can also be used to monitor a user’s behavior on our website. You should be aware that by not accepting cookies you may impair your ability to use certain portions of our website, products and services.

Our website also uses a web use monitoring service which provides us with certain information about website visitors such as IP addresses and publicly available information, to give us operational and marketing data about our website visitors’ use of our website for our business purposes.

The type of information gathered in monitoring use of the website could include, but will not be limited to, internet browser information, operating system information, dates and times of a particular users visit and/or click path taken through the site, lookup information, and information that may be publicly available in connection with an IP address such as general location of the user, business names and contact information. This aggregate information provides statistics and publicly available information that we use to analyze, market and improve our website, services and business. We do not collect any personally identifiable information unless you voluntarily provide it.

Contact Us

If you have any questions, concerns, or complaints about your privacy or our use of your Personal Information, you may contact us at info@super.co . We will inform you of our complaint procedure and work towards resolving the situation. If a complaint is found to be justified, appropriate measures will be taken including, if necessary, amending our practices and procedures.